State Farm® Insurance Agent Keith McBride
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynne Dorset
October 29, 2025
5
out of
5
rating by Lynne Dorset
"Michelle was awesome, explained everything to me and updated my info and saved me money. Very patient with me when I didn’t understand things, but we got thru it and I am happy!"
We responded:
"Hi Lynne! I love seeing reviews like this one! Providing excellent customer service is a top priority for our office, and I am glad that your experience with Michelle reflected that. Please reach out to us anytime!"
Karen Aichinger
October 25, 2025
5
out of
5
rating by Karen Aichinger
"Michele was very friendly and helpful. State Farm however is taking advantage of a terrible situation in Paradise."
We responded:
"Hi Karen! I appreciate you taking the time to leave our office a positive review despite the high insurance premiums in California. I am glad that Michelle was able to make your experience with our office a good one! Don't hesitate to give us a call any time you have questions about your insurance. "
Sandra Graves
October 23, 2025
5
out of
5
rating by Sandra Graves
"Always a pleasure to speak with Sam. Very professional and informative."
We responded:
"Thank you for the 5 stars, Sandra! I am glad that Sam always provides you with excellent service! Please reach out to us anytime you have questions about your insurance!"
Monica Blalock
October 1, 2025
5
out of
5
rating by Monica Blalock
"we have everything insured through Keith's office. His staff is always more than happy to help with all our needs and answer any questions. They're always very professional."
We responded:
"Hi Monica! I appreciate your kind words, and your loyalty! It is wonderful to hear that you always receive excellent customer service from our office. Please give us a call any time you have questions about your insurance!"
Cheryl Anderson
September 29, 2025
5
out of
5
rating by Cheryl Anderson
"Very knowledgeable and made everything easy to understand"
We responded:
"Hi Cheryl! I really appreciate you taking the time to leave the office this positive review. It is great to hear that we were able to make the insurance process simple! Don't hesitate to reach out any time you have questions about your policies!"
Sharon Youngdahl
September 19, 2025
5
out of
5
rating by Sharon Youngdahl
"They are very friendly and helpful. Also can answer my question I have with great ret"
We responded:
"Thank you for the 5 stars, Sharon! We appreciate you!"
kathy grumbles
September 9, 2025
5
out of
5
rating by kathy grumbles
"Michelle was wonderful, she explained everything so well and was easy to understand. We have had State Farm for over 50 years and hope to keep it for many more! Even though insurance is very expensive we are happy we have it. I would recommend this office."
We responded:
"Thank you for the wonderful review, Kathy! I am glad that you had a productive meeting with Michelle and that she provided excellent customer service. Don't hesitate to reach out any time you have questions about your insurance!"
Josh Gallagher
August 28, 2025
5
out of
5
rating by Josh Gallagher
"I couldn’t be happier with my experience with Michelle! From start to finish, the process was simple, straightforward, and stress-free. She was incredibly knowledgeable and took the time to explain my options in detail, ensuring I had the coverage that fit my needs and budget. Whenever I had a question, she responded quickly with professionalism and kindness. I highly recommend this company to anyone seeking reliable insurance and excellent customer service."
We responded:
"Hi Josh! I cannot thank you enough for this wonderful review! It is great to hear that Michelle made the insurance process simple and stress-free. I truly appreciate your recommendation, and we look forward to assisting you with any future insurance needs!"
Spade Pierce
August 23, 2025
5
out of
5
rating by Spade Pierce
"Very nice customer service. Haven't had a bad interaction."
We responded:
"Thank you for the 5 stars, Spade! We appreciate you!"
Deedee Teel
August 20, 2025
5
out of
5
rating by Deedee Teel
"I appreciate the great customer service I get every time I contact the office. Whether it’s to obtain event venue insurance, file a claim, or review my car and home policies, the staff is always friendly, helpful and knowledgeable. Even though I no longer live in the Chico area, I’ve kept my account with Keith McBride’s office for the last 25 years because they do treat me “like a good neighbor”!"
We responded:
"Thank you for your kind words, Deedee! Exceptional customer service is a high priority for our office and I am glad that is reflected in your experiences with us. We appreciate your loyalty, and we look forward to continuing to service your insurance needs!"
Terry Farmer
August 12, 2025
5
out of
5
rating by Terry Farmer
"A thorough examination of my insurance situation. My questions were answered, and material I requested was sent to me. Michelle was professional, yet friendly. Glad to have Keith McBride as my insurance agent."
We responded:
"Hi Terry! Thank you for the 5 stars! I am delighted to hear that Michelle provided you with thorough and friendly service. My office is always happy to assist you with your insurance needs! "
Shane Harmon
July 18, 2025
5
out of
5
rating by Shane Harmon
"Everyone at Keith McBride has been very helpful and on top of any questions or requests we have had. They work with you to make sure you are getting the best coverage for the beat price."
We responded:
"Thank you for the wonderful review, Shane! We always strive to provide excellent customer service, and I am glad your experiences with our office reflect that. If you ever have questions about your insurance don't hesitate to give us a call!"
Tanya Johnson
July 9, 2025
5
out of
5
rating by Tanya Johnson
"Shout Out to Jenny at State Farm!!! She is very friendly and helpful. Thank you for all of your kindness. 😊 Everyone there at State Farm in Chico are Superstars!!!!"
We responded:
"Hi Tanya! I appreciate you taking the time to leave our office such a wonderful review! We are so lucky to have Jenny on the team! Give us a call anytime you have questions about your insurance!"
Debbie Miller
July 7, 2025
5
out of
5
rating by Debbie Miller
"Michelle at Keith McBride's office was a pleasure to work with to ensure that my insurance is meeting my needs. I highly recommend this office!"
We responded:
"Thank you for the 5 stars, Debbie! I appreciate your kind words and your recommendation. I am glad that you have such positive experiences in our office! Please reach out to us any time! "
Maithy Vu
July 2, 2025
5
out of
5
rating by Maithy Vu
"Sam is everything you'd want in an agent! Kind, courteous, informative, and honest. My husband and I are very happy with our experience here. Thank you!"
We responded:
"Hi Maithy! Thank you so much for your kind words. Excellent customer service is a high priority for us, and I am glad that was reflected during your visit to the office. Don't hesitate to reach out any time you have questions about your insurance!"
Cory Holt10
June 30, 2025
5
out of
5
rating by Cory Holt10
"Michelle, Jenny, and are always wonderful to communicate with. I refuse to handle my insurance needs anywhere else. Thank you State Farm!"
We responded:
"Hi Cory! Thank you for the wonderful review, and for your trust in our office. We are always happy to assist you with your insurance needs!"
Di Carroll
June 26, 2025
5
out of
5
rating by Di Carroll
"Michelle was very professional, very efficient, a good listener. I look forward to working with her for a long time."
We responded:
"Thank you so much for the 5 stars! I appreciate you taking the time to leave this positive feedback about your office experience with Michelle. Please reach out to us anytime!"
Desiree Fletcher
June 3, 2025
5
out of
5
rating by Desiree Fletcher
"easy to work with & handles all my questions/concerns promptly!"
We responded:
"Thank you for the positive review, Desiree! We are always happy to help with your insurance needs!"
Kay Strawn
May 29, 2025
5
out of
5
rating by Kay Strawn
"Michelle and all her office staff have always provided us with the utmost of professional, courteous and efficient information and action. They pay attention to detail and are very reliable. Keith and his team have taken care of all our insurance needs for the past dozen years. They were there for us through the Camp Fire and we are loyal clients. Kay and Tom"
We responded:
"Hi Kay! Thank you so much for this wonderful review! Our office always strives to provide excellent customer service. It has been an honor to service yours, and Tom's, insurance needs for all of these years! We appreciate you both!"
Jeanne Daveggio
May 28, 2025
5
out of
5
rating by Jeanne Daveggio
"I have been going here for years. Even though home insurance keeps going up, I would never switch to another company. Keith McBride and especially Michelle Burton are the best agents ever. I highly recommend them. They are always there to help explain any changes going on in your policy. I moved away after my husband passed away in 2017, but I stayed with them. I had no plans in changing agents."
We responded:
"Thank you for your kind words, Jeanne! I am glad that you feel comfortable contacting the office when you have questions or concerns about your home insurance. We know things are a little crazy in California right now, but we really appreciate you sticking with us! Please reach out to us any time!"
Lauri Touchette
May 23, 2025
5
out of
5
rating by Lauri Touchette
"My family's home and cars have been insured with Keith McBride - State Farm for at least a decade. They have always taken good care of our insurance needs, find us the best prices, and have great customer service skills. When I call or email, they respond quickly. I highly recommend them for your insurance needs."
We responded:
"Hi Lauri! I appreciate you taking the time to give our office a review, and for trusting us with your home and auto insurance! "
Jackie Beckley
May 21, 2025
5
out of
5
rating by Jackie Beckley
"I love these guys! The staff is so personable and have been able to answer all of my questions with ease."
We responded:
"Thank you for the wonderful review, Jackie! It is always nice to hear that my staff has provided you with excellent customer service. Give us a call any time you have questions about your insurance!"
Erik Saevke
May 21, 2025
5
out of
5
rating by Erik Saevke
"Sam was extremely helpful saving me some money with my homeowners insurance!"
We responded:
"Hi Erik! Thank you for the 5 stars! It is wonderful to hear that Sam was able to save you some money on your homeowners insurance! Please reach out to us any time you have questions about your policies."
sandra graves
May 14, 2025
5
out of
5
rating by sandra graves
"I've have a great relationship dealing with this company! Great service always"
We responded:
"Thank you for your kind words, Sandra! It is wonderful to hear that my office always provides you with great service. We appreciate you!"
Jason Exum
April 30, 2025
5
out of
5
rating by Jason Exum
"Keith McBride and staff are always pleasant, proffessional, and promt to help with any of my insurance needs"
We responded:
"Thank you for your kind words, Jason! Don't hesitate to reach out any time you need assistance with your insurance!"