Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaesy Iliff

Kaesy Iliff

February 27, 2025

5  out of  5
rating by Kaesy Iliff
"My wife and I met with Samantha today to go over our home and auto insurance needs. As usual she was very pleasant and professional. She answered all our questions with ease and helped us update our coverage. I would recommend meeting with her to anyone who wants to be sure they are properly covered. She was well prepared and explained our coverages to us clearly. She is a great asset to the State Farm family."
We responded:
"Thank you for the 5 stars, Kaesy! I am glad that you, and your wife, had a positive and productive meeting with Sam! Give the office a call anytime you need assistance with your insurance!"
Profile photo of Reed Pendleton

Reed Pendleton

February 27, 2025

5  out of  5
rating by Reed Pendleton
"My agent, Michelle, is always well prepared and very knowledgeable. My experience with State Farm (Keith McBride office and prior) has been excellent and reassuring."
We responded:
"Hi Reed! I appreciate your kind words! It is wonderful to hear that Michelle has provided you with excellent customer service. If you need assistance with your insurance in the future, please don't hesitate to reach out!"
Profile photo of David Duffey

David Duffey

February 21, 2025

5  out of  5
rating by David Duffey
"I have been with State Farm through this office before Keith McBride took over from Wally Hutton and have stayed with them even though I have moved 125 miles away. They are always great to deal with, friendly, knowledgeable, and take care of issues rapidly. Not that I have had many issues. I would strongly recommend the McBride office to anyone needing insurance services. Sam Leiz was exceptional."
We responded:
"Thank you for the wonderful review, David! It means a lot that you have stayed with our office even after moving so far away. I am thrilled to hear that my team has consistently provided you with great service over the years. Please contact us any time you need assistance with your insurance! "
Profile photo of Ryan Burkett

Ryan Burkett

February 4, 2025

5  out of  5
rating by Ryan Burkett
"I’ve been with Keith’s office for 5 or 6 years now, and over that span I’ve only encountered positive experiences. I’ve experienced a hit and run, an encounter with a deer, and had a few rocks find my windshield. Regardless of the situation, Sam and Cory were there to provide assistance along the way. This office has a friendly/family atmosphere, who don’t treat you like just a client. They offer competitive rates and coverages, and when I compare prices their’s are always lower than their competitors. I still hope to meet Jake from State Farm someday! 😁"
We responded:
"Hi Ryan! Thank you for the outstanding review! I love to hear that my office has provided you with great service! Reach out to us anytime you need assistance with your insurance, and we'll let you know if Jake is ever in town!"
Profile photo of Chloe Romero

Chloe Romero

February 1, 2025

5  out of  5
rating by Chloe Romero
"Receptionist is the sweetest!"
We responded:
"Thank you for the 5 stars, Chloe! We are lucky to have Jenny representing our office!"
Profile photo of Cale Whitehouse

Cale Whitehouse

January 15, 2025

5  out of  5
rating by Cale Whitehouse
"These folks took good care of us during the Camp Fire, and continue to look out for us. They call us in to meet every year, review our coverages, and make sure we have everything covered that needs to be. I'm very comfortable with them."
We responded:
"Thank you for the 5 stars, Cale! It is wonderful to hear that you had good experiences with our office during the Camp Fire, and that our customer service has remained exceptional since that time. Reach out to us any time you need assistance with your insurance! "
Profile photo of Erick Adams

Erick Adams

January 8, 2025

5  out of  5
rating by Erick Adams
"Keith and his staff did a great job helping us with one of our customers who recently moved to California. Highly recommend great service. You will not be disappointed."
We responded:
"Thank you for leaving us a review, Erick! I am glad we were able to assist your customer with their move to California!"
Profile photo of casey dodson

casey dodson

January 4, 2025

5  out of  5
rating by casey dodson
"I have been using this office for years now for multiple insurance policies, they have been wonderful over the years. Recently decided it was time to start looking into life insurance policies and my options. Cory Holt met with us and was awesome at explaining everything and walking my husband and I through the process. Really appreciate the level of service and time he spent with us."
We responded:
"Hi Casey! Thank you for taking the time to leave us such a wonderful review! It is great to hear that Cory was able to assist you, and your husband, in finding the life insurance policies that work best for your needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are always happy to help!"
Profile photo of Kyle Porter

Kyle Porter

December 9, 2024

5  out of  5
rating by Kyle Porter
"My car was involved in a small fender bender. I was not the driver. Sam at State Farm helped me get through the claim clearly with extra detail due to the fact that I was not the driver. The case was settled. She also helped me get the proper coverage I needed on the rest of my vehicles. By bundling my home and all my vehicles together with State Farm Sam saved me hundreds if not over a thousand dollars annually. I can't say enough about the fantastic team at Keith McBride's office in Chico, Five Stars!!"
We responded:
"Thank you for the 5-stars, Kyle! I am thrilled to hear that Sam was able to assist you through the claim process and help you save on your coverage. It’s always our goal to provide exceptional service. We appreciate your trust in us! If you need anything else, please don’t hesitate to reach out."
Profile photo of Karen Angus

Karen Angus

December 6, 2024

5  out of  5
rating by Karen Angus
"Been with Keith's office since 1994. He's a community conscious man with a non pushy approach on advice for coverage. His staff has changed over the years... always thorough and professional."
We responded:
"Thank you for your kind words, Karen! I really appreciate your loyalty to my office! We are always happy to help with your insurance needs!"
Profile photo of Joyce Barker

Joyce Barker

December 4, 2024

5  out of  5
rating by Joyce Barker
"I HAVE BEEN WITH STATE FARM FOR OVER 30 YEARS!! I WOULDN'T BE WITH ANYONE BUT STATE FARM!! KEITH MCBRIDE AND HIS STAFF ARE THE BEST!!"
We responded:
"Hi Joyce! Thank you for the wonderful review, and for your loyalty to our office! Reach out to us anytime you need assistance with your insurance! "
Profile photo of Shawna Christensen

Shawna Christensen

November 20, 2024

5  out of  5
rating by Shawna Christensen
"This office has been my favorite since I began driving 18 years ago! They are always so helpful and kind! I just switched over insurance with a used car i bought and Cory Holt helped me and was very informative and gave me good information for my policy! I did not know Staye Farm had life insurance so I put that on my plan as well and it was all good pricing! Thank you Cory and State Farm!"
We responded:
"Thank you for the wonderful review, Shawna! I am thrilled to hear that Cory was able to assist you with your life insurance needs. Reach out to us anytime!"
Profile photo of Connor Hernandez

Connor Hernandez

November 1, 2024

5  out of  5
rating by Connor Hernandez
"They are really nice and mindful and will listen to your problems give them a chance and they will try their best to help you in the best way possible!"
We responded:
"Hi Connor! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Profile photo of Rebecca Johnson

Rebecca Johnson

October 31, 2024

5  out of  5
rating by Rebecca Johnson
"Great customer service and friendly. Willing to help and answers any questions that come up."
We responded:
"Hi Rebecca! We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Reese Mokres

Reese Mokres

October 28, 2024

5  out of  5
rating by Reese Mokres
"Super quick and told me everything I need to know, wouldn’t go anywhere else to get my insurance. Super nice people"
We responded:
"Thank you for your 5-star review, Reese! Reach out to us anytime you need assistance with your insurance!"
Profile photo of david sweet

david sweet

October 28, 2024

5  out of  5
rating by david sweet
"Great folks! Been with McBride for years."
We responded:
"Hi David! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
Profile photo of Mike Mcintyre

Mike Mcintyre

September 5, 2024

5  out of  5
rating by Mike Mcintyre
"They always handle my problems right away always get back to me with concerns they aways take care of me I highly recommend State Farm insurance issues Keith McBride staff is always on top of it. I highly recommend them."
We responded:
"Thank you for the 5 stars, Mike! We make it a priority to provide outstanding customer service. We are always happy to assist you with your insurance needs!"
Profile photo of Mariann Ramirez

Mariann Ramirez

September 4, 2024

5  out of  5
rating by Mariann Ramirez
"Both Michelle and Cory were so courteous, thorough and efficient! It’s nice having actual humans to deal with and not just a chat robot!"
We responded:
"Hi Mariann! Thank you for the 5 stars! I am thrilled to hear that Michelle and Cory provided you with excellent service. Reach out to us any time you need assistance with your insurance!"
Profile photo of Genesee Salamon

Genesee Salamon

August 23, 2024

5  out of  5
rating by Genesee Salamon
"Sam Leiz at Keith McBride office is one of the most authentic articulate Insurance Professional Associates around! Together with Michelle they are are an unstoppable team of knowledge! I am greatful to put my trust in this amazing group!!!"
We responded:
"Thank you for the wonderful review, Genesee! It is great to hear that you had such a positive office experience with Michelle and Sam. We appreciate your trust in our office!"
Profile photo of Rachel Copeland

Rachel Copeland

August 23, 2024

5  out of  5
rating by Rachel Copeland
"I absolutely love my insurance agent, Sam Leiz. She is such a joy to work with, very responsive, super helpful and just a pleasure. I highly recommend State Farm, Keith McBride."
We responded:
"Hi Rachel! Thank you so much for your kind words and recommendation! I am thrilled to hear that Sam has been there to help you with all of your insurance needs! If you ever need anything, don't hesitate to reach out!"
Profile photo of Mike Nike

Mike Nike

August 15, 2024

5  out of  5
rating by Mike Nike
"Cory was super helpful in getting my auto insurance setup and helped me save too!"
We responded:
"Hi Mike! Thank you for your kind words! I am thrilled to hear that Cory was able to assist you with setting up your auto insurance and help you save money."
Profile photo of James Elfers

James Elfers

August 6, 2024

5  out of  5
rating by James Elfers
"I have been using Keith and specifically Michelle Burton for years now for home insurance. They are a great agency and with all the challenges right ow for homeowners in wildfire zones like me you need a knowledgeable advocate on your side! They are great about looking at all options and giving you tips on where to save when possible. Thanks so much for your work on my behalf!"
We responded:
"Hi James! Thank you for your kind words! I know that living in a wildfire area is difficult at times, but I am glad that my office is able to assist you with your home insurance needs. Please reach out to us anytime!"
Profile photo of Sharon O'Hara

Sharon O'Hara

August 1, 2024

5  out of  5
rating by Sharon O'Hara
"I have been a customer for many years. The people who work here are always polite, and very helpful. They are always willing to answer any questions. I am able to bundle all of my policies in one office."
We responded:
"Thank you for the 5 stars, Sharon! I love hearing that you consistently receive outstanding customer service from my team. Reach out to us any time you need assistance with your insurance! "
Profile photo of Dylan Powell

Dylan Powell

July 31, 2024

5  out of  5
rating by Dylan Powell
"I have been receiving auto insurance through my agent Keith McBride for many years now and haven't once had a negative experience. They have always been very helpful and kind any time I have needed to speak with them. Any adjustments that needed making were done quickly, precisely, and honestly. If you're in the area, I highly recommend Keith McBride for an insurance agent."
We responded:
"Hi Dylan! I am truly grateful for your kind words and for your long-standing trust in my office for your auto insurance needs. It is wonderful to hear that you've consistently had positive experiences and found my team helpful and kind. Reach out to us any time!"
Profile photo of teresa javid

teresa javid

July 27, 2024

5  out of  5
rating by teresa javid
"We've been with State Farm insurance for a number of years. They have great customer service and we appreciate that so much."
We responded:
"Hi Teresa! Thank you for your kind words and for being a loyal State Farm customer for so many years! We appreciate you! "