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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Porter

Kyle Porter

December 9, 2024

5  out of  5
rating by Kyle Porter
"My car was involved in a small fender bender. I was not the driver. Sam at State Farm helped me get through the claim clearly with extra detail due to the fact that I was not the driver. The case was settled. She also helped me get the proper coverage I needed on the rest of my vehicles. By bundling my home and all my vehicles together with State Farm Sam saved me hundreds if not over a thousand dollars annually. I can't say enough about the fantastic team at Keith McBride's office in Chico, Five Stars!!"
We responded:
"Thank you for the 5-stars, Kyle! I am thrilled to hear that Sam was able to assist you through the claim process and help you save on your coverage. It’s always our goal to provide exceptional service. We appreciate your trust in us! If you need anything else, please don’t hesitate to reach out."
Profile photo of Karen Angus

Karen Angus

December 6, 2024

5  out of  5
rating by Karen Angus
"Been with Keith's office since 1994. He's a community conscious man with a non pushy approach on advice for coverage. His staff has changed over the years... always thorough and professional."
We responded:
"Thank you for your kind words, Karen! I really appreciate your loyalty to my office! We are always happy to help with your insurance needs!"
Profile photo of Joyce Barker

Joyce Barker

December 4, 2024

5  out of  5
rating by Joyce Barker
"I HAVE BEEN WITH STATE FARM FOR OVER 30 YEARS!! I WOULDN'T BE WITH ANYONE BUT STATE FARM!! KEITH MCBRIDE AND HIS STAFF ARE THE BEST!!"
We responded:
"Hi Joyce! Thank you for the wonderful review, and for your loyalty to our office! Reach out to us anytime you need assistance with your insurance! "
Profile photo of Shawna Christensen

Shawna Christensen

November 20, 2024

5  out of  5
rating by Shawna Christensen
"This office has been my favorite since I began driving 18 years ago! They are always so helpful and kind! I just switched over insurance with a used car i bought and Cory Holt helped me and was very informative and gave me good information for my policy! I did not know Staye Farm had life insurance so I put that on my plan as well and it was all good pricing! Thank you Cory and State Farm!"
We responded:
"Thank you for the wonderful review, Shawna! I am thrilled to hear that Cory was able to assist you with your life insurance needs. Reach out to us anytime!"
Profile photo of Connor Hernandez

Connor Hernandez

November 1, 2024

5  out of  5
rating by Connor Hernandez
"They are really nice and mindful and will listen to your problems give them a chance and they will try their best to help you in the best way possible!"
We responded:
"Hi Connor! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Profile photo of Rebecca Johnson

Rebecca Johnson

October 31, 2024

5  out of  5
rating by Rebecca Johnson
"Great customer service and friendly. Willing to help and answers any questions that come up."
We responded:
"Hi Rebecca! We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Reese Mokres

Reese Mokres

October 28, 2024

5  out of  5
rating by Reese Mokres
"Super quick and told me everything I need to know, wouldn’t go anywhere else to get my insurance. Super nice people"
We responded:
"Thank you for your 5-star review, Reese! Reach out to us anytime you need assistance with your insurance!"
Profile photo of david sweet

david sweet

October 28, 2024

5  out of  5
rating by david sweet
"Great folks! Been with McBride for years."
We responded:
"Hi David! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
Profile photo of Mike Mcintyre

Mike Mcintyre

September 5, 2024

5  out of  5
rating by Mike Mcintyre
"They always handle my problems right away always get back to me with concerns they aways take care of me I highly recommend State Farm insurance issues Keith McBride staff is always on top of it. I highly recommend them."
We responded:
"Thank you for the 5 stars, Mike! We make it a priority to provide outstanding customer service. We are always happy to assist you with your insurance needs!"
Profile photo of Mariann Ramirez

Mariann Ramirez

September 4, 2024

5  out of  5
rating by Mariann Ramirez
"Both Michelle and Cory were so courteous, thorough and efficient! It’s nice having actual humans to deal with and not just a chat robot!"
We responded:
"Hi Mariann! Thank you for the 5 stars! I am thrilled to hear that Michelle and Cory provided you with excellent service. Reach out to us any time you need assistance with your insurance!"
Profile photo of Genesee Salamon

Genesee Salamon

August 23, 2024

5  out of  5
rating by Genesee Salamon
"Sam Leiz at Keith McBride office is one of the most authentic articulate Insurance Professional Associates around! Together with Michelle they are are an unstoppable team of knowledge! I am greatful to put my trust in this amazing group!!!"
We responded:
"Thank you for the wonderful review, Genesee! It is great to hear that you had such a positive office experience with Michelle and Sam. We appreciate your trust in our office!"
Profile photo of Rachel Copeland

Rachel Copeland

August 23, 2024

5  out of  5
rating by Rachel Copeland
"I absolutely love my insurance agent, Sam Leiz. She is such a joy to work with, very responsive, super helpful and just a pleasure. I highly recommend State Farm, Keith McBride."
We responded:
"Hi Rachel! Thank you so much for your kind words and recommendation! I am thrilled to hear that Sam has been there to help you with all of your insurance needs! If you ever need anything, don't hesitate to reach out!"
Profile photo of Mike Nike

Mike Nike

August 15, 2024

5  out of  5
rating by Mike Nike
"Cory was super helpful in getting my auto insurance setup and helped me save too!"
We responded:
"Hi Mike! Thank you for your kind words! I am thrilled to hear that Cory was able to assist you with setting up your auto insurance and help you save money."
Profile photo of James Elfers

James Elfers

August 6, 2024

5  out of  5
rating by James Elfers
"I have been using Keith and specifically Michelle Burton for years now for home insurance. They are a great agency and with all the challenges right ow for homeowners in wildfire zones like me you need a knowledgeable advocate on your side! They are great about looking at all options and giving you tips on where to save when possible. Thanks so much for your work on my behalf!"
We responded:
"Hi James! Thank you for your kind words! I know that living in a wildfire area is difficult at times, but I am glad that my office is able to assist you with your home insurance needs. Please reach out to us anytime!"
Profile photo of Sharon O'Hara

Sharon O'Hara

August 1, 2024

5  out of  5
rating by Sharon O'Hara
"I have been a customer for many years. The people who work here are always polite, and very helpful. They are always willing to answer any questions. I am able to bundle all of my policies in one office."
We responded:
"Thank you for the 5 stars, Sharon! I love hearing that you consistently receive outstanding customer service from my team. Reach out to us any time you need assistance with your insurance! "
Profile photo of Dylan Powell

Dylan Powell

July 31, 2024

5  out of  5
rating by Dylan Powell
"I have been receiving auto insurance through my agent Keith McBride for many years now and haven't once had a negative experience. They have always been very helpful and kind any time I have needed to speak with them. Any adjustments that needed making were done quickly, precisely, and honestly. If you're in the area, I highly recommend Keith McBride for an insurance agent."
We responded:
"Hi Dylan! I am truly grateful for your kind words and for your long-standing trust in my office for your auto insurance needs. It is wonderful to hear that you've consistently had positive experiences and found my team helpful and kind. Reach out to us any time!"
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teresa javid

July 27, 2024

5  out of  5
rating by teresa javid
"We've been with State Farm insurance for a number of years. They have great customer service and we appreciate that so much."
We responded:
"Hi Teresa! Thank you for your kind words and for being a loyal State Farm customer for so many years! We appreciate you! "
Profile photo of Randy Burke

Randy Burke

July 24, 2024

5  out of  5
rating by Randy Burke
"I would like to take the time and tell everyone how amazing Michelle is she helped me and explained everything to me in a way i can understand. I appreciate state farm and feel alot better with life insurance now! Thank you"
We responded:
"Thank you for the wonderful review, Randy! I am delighted to hear that Michelle was able to assist you and make everything clear about your life insurance. Your trust in our office means a lot to us!"
Profile photo of Nathan Dennison

Nathan Dennison

July 9, 2024

5  out of  5
rating by Nathan Dennison
"Great people to work with cory was very helpful. Followed my claim all the way through"
We responded:
"Thank you for the 5 stars, Nathan! The claim process can be difficult to navigate at times, so I am glad Cory was with you every step of the way! "
Profile photo of Macy Holt

Macy Holt

June 28, 2024

5  out of  5
rating by Macy Holt
"Had a great experience with this office. Talked to Cory about auto insurance and he was very helpful. Highly recommend this office!"
We responded:
"Hi Macy! Thank you for the 5 stars! We appreciate the opportunity to quote your auto insurance. Reach out to us anytime!"
Profile photo of Rhea Fox

Rhea Fox

June 24, 2024

5  out of  5
rating by Rhea Fox
"I love Kieth McBrides office, everyone there is fantastic and helps me with everything I need! I love Michelle, she is so helpful! Would Highly Recommend these guys for anyone!"
We responded:
" Thank you for the wonderful review, Rhea! It is great to hear that you receive such outstanding service from my team. We are always happy to assist you with your insurance needs!"
Profile photo of Susan Bowman

Susan Bowman

June 13, 2024

5  out of  5
rating by Susan Bowman
"Michelle is a caring and knowledgeable agent! She’s generous with her time and always incredibly helpful to me and my family. The Camp Fire and years of complicated paperwork was made manageable by State Farm. Moving forward, I have enjoyed, and been very grateful for such outstanding customer service. Many thanks!"
We responded:
"Hi Susan! Thank you for the amazing review! It is wonderful to hear that you were well taken care of during the Camp Fire and that you continue to receive outstanding customer service from our office. Please reach out to us anytime you need assistance with your insurance!"
Profile photo of Rob Akin

Rob Akin

May 17, 2024

5  out of  5
rating by Rob Akin
"The office staff of Keith McBride's Chico, CA's State Farm location (shout out to Michelle Burton) has been nothing short of exceptional. Specifically, when we experienced what could have been a drop in coverage, Michelle and her team promptly notified us of the developing situation. This notification allowed us to present case information to the necessary parties for immediate resolution. In a time where customer service continues to rapidly decline, Keith McBride's office maintains the highest level of professionalism that should be considered the "new" model for its' customers. Thank you for your continued support!"
We responded:
"Thank you for the wonderful review, Rob! Outstanding customer service is a high priority in our office, and it brings me joy to know that you were met with professionalism and support from my team. We are here for you whenever you need us!"
Profile photo of Bill Patten

Bill Patten

May 10, 2024

5  out of  5
rating by Bill Patten
"When I first moved to Paradise I transferred my Insurance to Kieth McBride. I found them very helpful and got goof advice as i needed it. They really helped us after the fire though our house did not burn we couldn't live in it for several months till water, gas and electricity was reconnected, Michelle always took what ever time necessary ok to make sure were properly covered."
We responded:
"Hi Bill! Thank you for the wonderful review! I love hearing that our office provided outstanding customer service during the Camp Fire as well as after. Please reach out to us any time!"
Profile photo of Cathy Blazy

Cathy Blazy

May 8, 2024

5  out of  5
rating by Cathy Blazy
"I want to thanks Michelle Burton for all the great work she is doing to find the best possible outcome for us, the insured client. she has a lot of experience and is customer oriented. Thank you."
We responded:
"Thank you for the positive review, Cathy! It is wonderful to hear that you can rely on Michelle to assist you with your insurance needs. We appreciate you!"