State Farm® Insurance Agent Keith McBride
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Friedman
February 11, 2026
5
out of
5
rating by Stephanie Friedman
"Jenny is amazing. She always puts the customer first and even in emergencies she jumps right in and usually under 30 minutes im done and happy. She even checked in on me after an accident to make sure everything was good and see if she could help. Best service always!!!"
We responded:
"Thank you for your 5-star review, Stephanie! We appreciate your feedback and are pleased to know you had a positive experience with our office. Reach out to us anytime you need assistance with your insurance!"
Erika Smith
February 6, 2026
5
out of
5
rating by Erika Smith
"Jenny was so helpful with setting up my car insurance policy after moving to California. She was very knowledgeable about the different options and I appreciated her taking the time to explain them to me."
We responded:
"Erika, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help!"
Tina Moralez
January 30, 2026
5
out of
5
rating by Tina Moralez
"Thank you Sam for the info on your auto insurance plans. Information was concise and easy to digest which was a big plus. Thank you again for all the information, I appreciate it!"
We responded:
"Hi Tina! Thank you for the wonderful review. I am glad that Sam was able to assist you with your auto insurance and that the information she gave you was clear and concise. Please reach out to us anytime you have questions about your insurance!"
leslie cook
January 27, 2026
5
out of
5
rating by leslie cook
"My agent Michelle was so easy to talk to and most importantly easy to understand She listened to my concerns and addressed the issues i have perfectly. I'm appreciative that i could explain even the rocks in my yard as a concern with zero scepticism.I highly recommend this insurance company for being reliable ( yes i had them after the fire)- and - she saved me moony by looking at things i may not need so much of. Very satisfied!"
We responded:
"Thank you for your kind review, Leslie! We appreciate it! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Don't hesitate to reach out to us anytime you have questions about your insurance! "
Jacqi Liddiard
December 19, 2025
5
out of
5
rating by Jacqi Liddiard
"Has always responded quickly to my questions and works hard to get me the best rates!"
We responded:
"Thank you for the 5 stars, Jacqi! I appreciate you taking the time to leave us this review! Don't hesitate to reach out anytime you have questions about your insurance!"
Robert DiPietro
December 16, 2025
5
out of
5
rating by Robert DiPietro
"You can walk in at any time and they have answers to your questions and they explain the answers very clearly. We've been with State Farm for at least 40 years and we would recommend them to everyone."
We responded:
"Hi Bob! I really appreciate you taking the time to leave us a review! It is nice to hear that you consistently have good experiences with our office. Feel free to stop by anytime - we always like to see you!"
Christopher Egger
December 3, 2025
5
out of
5
rating by Christopher Egger
"Top notch service! Great rates and options. Best flesh and blood hospitality one can receive from any insurance company. A true life long loyal relationship any single man can find. Thanks again Michelle."
We responded:
"I appreciate your kind words, Christopher! I am glad that you had a productive meeting with Michelle. Give us a call or stop by the office anytime you have questions about your insurance!"
Kendall Construction
December 1, 2025
5
out of
5
rating by Kendall Construction
"Helpful and always responds to messages promptly. Explains policies thoroughly and suggests ways to save money."
We responded:
"Thank you for the 5 stars! Outstanding customer service is a high priority for our office, and I am glad that your experiences with us reflect that. Please reach out to us anytime you have questions about your insurance!"
Patricia Elkins
November 28, 2025
5
out of
5
rating by Patricia Elkins
"Sam gave us great advice and we appreciate State Farm for having good honest employees."
We responded:
"Hi Patricia! Thank you so much for this review. It is nice to hear that my office provided you with excellent customer service. Don't hesitate to reach out anytime you have questions about your insurance. We are always happy to help!"
Chad Black
November 26, 2025
5
out of
5
rating by Chad Black
"Sam at Keith McBride’s State Farm Insurance office is top-notch very helpful and very professional. I would recommend them to anybody."
We responded:
"Thank you for the 5 stars, Chad! It is wonderful to hear that you can rely on Sam to assist you with your insurance needs. Please reach out to us anytime!"
Meagan Kelly
November 21, 2025
5
out of
5
rating by Meagan Kelly
"Keith and Michelle are incredible! They’re always so helpful and respond quickly to any questions. We’ve been working with them for nearly 15 years, and they continue to be absolutely outstanding."
We responded:
"Hi Meagan! Thank you for your wonderful review! It is a high priority for our office to provide excellent customer service, and I am glad that has been reflected in your experiences with us. Please give us a call anytime!"
Cindy S
November 20, 2025
5
out of
5
rating by Cindy S
"Love my insurance company they are always there for us."
We responded:
"Thank you for the positive review, Cindy! It is extremely important to us that we are there for our customers when they need us! Don't hesitate to reach out anytime you have questions about your insurance!"
Suzanne Wakim
November 6, 2025
5
out of
5
rating by Suzanne Wakim
"Very knowledgeable, helpful, and supportive!"
We responded:
"Thank you for your kind words, Suzanne! We appreciate you!"
Lynne Dorset
October 29, 2025
5
out of
5
rating by Lynne Dorset
"Michelle was awesome, explained everything to me and updated my info and saved me money. Very patient with me when I didn’t understand things, but we got thru it and I am happy!"
We responded:
"Hi Lynne! I love seeing reviews like this one! Providing excellent customer service is a top priority for our office, and I am glad that your experience with Michelle reflected that. Please reach out to us anytime!"
Karen Aichinger
October 25, 2025
5
out of
5
rating by Karen Aichinger
"Michele was very friendly and helpful. State Farm however is taking advantage of a terrible situation in Paradise."
We responded:
"Hi Karen! I appreciate you taking the time to leave our office a positive review despite the high insurance premiums in California. I am glad that Michelle was able to make your experience with our office a good one! Don't hesitate to give us a call any time you have questions about your insurance. "
Sandra Graves
October 23, 2025
5
out of
5
rating by Sandra Graves
"Always a pleasure to speak with Sam. Very professional and informative."
We responded:
"Thank you for the 5 stars, Sandra! I am glad that Sam always provides you with excellent service! Please reach out to us anytime you have questions about your insurance!"
Monica Blalock
October 1, 2025
5
out of
5
rating by Monica Blalock
"we have everything insured through Keith's office. His staff is always more than happy to help with all our needs and answer any questions. They're always very professional."
We responded:
"Hi Monica! I appreciate your kind words, and your loyalty! It is wonderful to hear that you always receive excellent customer service from our office. Please give us a call any time you have questions about your insurance!"
Cheryl Anderson
September 29, 2025
5
out of
5
rating by Cheryl Anderson
"Very knowledgeable and made everything easy to understand"
We responded:
"Hi Cheryl! I really appreciate you taking the time to leave the office this positive review. It is great to hear that we were able to make the insurance process simple! Don't hesitate to reach out any time you have questions about your policies!"
Sharon Youngdahl
September 19, 2025
5
out of
5
rating by Sharon Youngdahl
"They are very friendly and helpful. Also can answer my question I have with great ret"
We responded:
"Thank you for the 5 stars, Sharon! We appreciate you!"
kathy grumbles
September 9, 2025
5
out of
5
rating by kathy grumbles
"Michelle was wonderful, she explained everything so well and was easy to understand. We have had State Farm for over 50 years and hope to keep it for many more! Even though insurance is very expensive we are happy we have it. I would recommend this office."
We responded:
"Thank you for the wonderful review, Kathy! I am glad that you had a productive meeting with Michelle and that she provided excellent customer service. Don't hesitate to reach out any time you have questions about your insurance!"
Josh Gallagher
August 28, 2025
5
out of
5
rating by Josh Gallagher
"I couldn’t be happier with my experience with Michelle! From start to finish, the process was simple, straightforward, and stress-free. She was incredibly knowledgeable and took the time to explain my options in detail, ensuring I had the coverage that fit my needs and budget. Whenever I had a question, she responded quickly with professionalism and kindness. I highly recommend this company to anyone seeking reliable insurance and excellent customer service."
We responded:
"Hi Josh! I cannot thank you enough for this wonderful review! It is great to hear that Michelle made the insurance process simple and stress-free. I truly appreciate your recommendation, and we look forward to assisting you with any future insurance needs!"
Spade Pierce
August 23, 2025
5
out of
5
rating by Spade Pierce
"Very nice customer service. Haven't had a bad interaction."
We responded:
"Thank you for the 5 stars, Spade! We appreciate you!"
Deedee Teel
August 20, 2025
5
out of
5
rating by Deedee Teel
"I appreciate the great customer service I get every time I contact the office. Whether it’s to obtain event venue insurance, file a claim, or review my car and home policies, the staff is always friendly, helpful and knowledgeable. Even though I no longer live in the Chico area, I’ve kept my account with Keith McBride’s office for the last 25 years because they do treat me “like a good neighbor”!"
We responded:
"Thank you for your kind words, Deedee! Exceptional customer service is a high priority for our office and I am glad that is reflected in your experiences with us. We appreciate your loyalty, and we look forward to continuing to service your insurance needs!"
Terry Farmer
August 12, 2025
5
out of
5
rating by Terry Farmer
"A thorough examination of my insurance situation. My questions were answered, and material I requested was sent to me. Michelle was professional, yet friendly. Glad to have Keith McBride as my insurance agent."
We responded:
"Hi Terry! Thank you for the 5 stars! I am delighted to hear that Michelle provided you with thorough and friendly service. My office is always happy to assist you with your insurance needs! "
Shane Harmon
July 18, 2025
5
out of
5
rating by Shane Harmon
"Everyone at Keith McBride has been very helpful and on top of any questions or requests we have had. They work with you to make sure you are getting the best coverage for the beat price."
We responded:
"Thank you for the wonderful review, Shane! We always strive to provide excellent customer service, and I am glad your experiences with our office reflect that. If you ever have questions about your insurance don't hesitate to give us a call!"